Privacy policy
Last updated: August 2017
Introduction
1. Data Controller
2. Personal Data We Collect
3. Purposes of Data Processing
4. Legal Basis for Processing
5. Data Sharing and Disclosure
6. Data Retention
7. Data Security
8. Your Rights
9. Cookies
10. Changes to This Privacy Policy
11. Contact Us
Introduction
This Privacy Policy outlines how easyStorage ("we," "our," or "us") collects, uses, discloses, and protects the personal data of our customers ("you" or "your") in compliance with the General Data Protection Regulation (GDPR) and the Dutch GDPR Implementation Act (DGIA). We are committed to safeguarding your privacy and ensuring that your personal data is protected.
1
Data Controller
2
Personal Data We Collect
We may collect and process the following categories of personal data:
Identification Data
Name, address, date of birth, and identification numbers.
Contact Data
Email address, phone number, and postal address.
Financial Data
Bank account details and payment information.
Usage Data
Information about your use of our storage services, including access logs and storage unit details.
Technical Data
IP address, browser type, and operating system.
Recordings
All phone calls are recorded.
3
Purposes of Data Processing
We process your personal data for the following purposes:
Provision of Services
To provide and manage our storage services, including processing reservations, payments, and customer support.
Legal Compliance
To comply with legal obligations, such as tax and accounting requirements, and to respond to lawful requests from public authorities.
Security
To ensure the security of our storage facilities and protect against unauthorized access, theft, and other security threats.
Marketing
To send you promotional materials and information about our services, subject to your consent.
4
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract
Processing is necessary for the performance of a contract to which you are a party.
Legal Obligation
Processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests
Processing is necessary for the purposes of our legitimate interests, such as improving our services and ensuring security.
Consent
Where required by law, we will obtain your consent before processing your personal data for specific purposes.
5
Data Sharing and Disclosure
We may share your personal data with the following categories of recipients:
Service Providers
Third-party service providers who assist us in providing our services, such as payment processors and IT support.
Legal Authorities
Public authorities and law enforcement agencies, where required by law or necessary to protect our rights.
Affiliates
Our affiliates and subsidiaries, for internal administrative purposes and to provide you with our services.
6
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the applicable legal requirements.
7
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption
- Access controls
- Regular security assessments.
8
Your Rights
You have the following rights regarding your personal data:
Access
The right to request access to your personal data and obtain a copy.
Rectification
The right to request correction of inaccurate or incomplete data.
Erasure
The right to request deletion of your personal data, subject to certain conditions.
Restriction
The right to request restriction of processing under certain circumstances.
Portability
The right to request the transfer of your data to another organization.
Objection
The right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
To exercise your rights, please contact us using the contact details provided above.
9
Cookies
Our website uses cookies to enhance your browsing experience and collect information about your usage patterns. For more information, please refer to our Cookies Policy available on our website.
10
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by other means.